Our Certifications
In addition to academic and extra-academic certifications and licenses, Smiley & Co, Ltd. has been certified as an 8(a) Small Disadvantaged Business by the U.S. Small Business Administration and as an M/DBE by the State of Colorado, City and County of Denver, CDOT and the Rocky Mountain Minority Supplier Development Council.

Listings & Affiliations
Smiley & Co, Ltd. is listed at Central Contractor Registry, U.S. Small Business Administration, Supplier Gateway, Member, National Roster of Environmental Dispute Resolution and Consensus Building Professionals> Member, Native Dispute Resolution Network for Environmental Conflict Resolution and Consensus Building, Natkwatsvewat Institute, Association for Conflict Resolution, American Counseling Association, American Psychological Association, EMDR International Association, Rocky Mountain Minority Supplier Development Council,
and Brain Matters, Inc.

Programs Offered

Resume of Dr. Carolyna Smiley-Marquez


Ph.D., University of Colorado
M.A., Indiana University
B.A., Indiana University


English - Fluent
Spanish - Good

Professional Certification & Affiliations

Youth Mental Health First Aid Certified Instructor, Mental Health First Aid Colorado

Disaster Mental Health Volunteer Provider, American Red Cross

Child and Family Investigator Training, Office of the Child's Representative, State Court Administrator

Peacemaking: Family Mediation Training, Nakwatsvewat Institute, Hopi Tribal Courts

Advanced Commercial Mediation Certificate, American Arbitration Association and Harvard Law School

Child and Family Investigator,CFI Certification Program, Colorado School for Family Therapy

Member, National Roster of Environmental Dispute Resolution and Consensus Building Professionals
U.S. Institute for Environmental Conflict Resolution
& Morris K. Udall Foundation

Mediator Facilitator Consultant, National Roster of Alternative Dispute Resolution Professional Providers
Veteran's Administration Contract
Resolution Services - Contractor

Consultant for Distance Learning, Conflict Management Coaching Project
Office of the Air Force's General Counsel Contract
Carole Houk International, LLC - Contractor

Member, Native American Dispute Resolution Referral Network,
U.S. Institute for Environmental Conflict Resolution
& Morris K. Udall Foundation

Licensed Professional Counselor,State of Colorado

SPECT Imaging Referral Network,
Brain Matters, Inc.

Group Facilitator Bias Reduction and Organizational Diversity, Elsie Y. Cross & Associates

Cross-Cultural Mediation, CDR Associates
and American Arbitration Association

Diversity Group Dynamics Facilitator,
National Multicultural Institute

EMDRIA International Certification:
Eye Movement Desensitization and Reprocessing
PTSD and Trauma/Historic Trauma Treatment Modality

Master Certification: Neurolinguistic Programming
Mastery University, Robbins Research Institute

Masters Certification: Transactional Analysis


A Brief Therapy Service, 2007
Multicultural Counselors & Mediators, 2003
EQuity Associates, 2000
UConsultUs, 1996
Diversity Associates International, 1994
Smiley & Co, Ltd. 1988

Employment History

Multi-Party Facilitation
Alternative Dispute Resolution
Coaching and Consulting
Organizational Development
Strategic Planning
Smiley & Co, Ltd., since 1988

  • alternative dispute resolution
  • commercial mediation
  • complaint resolution
  • discrimination investigation
  • diversity training
  • group and community facilitation
  • harassment prevention training
  • intercultural communications
  • management
  • teambuilding
Child Family Investigator
C. Smiley-Marquez, Ph.D., since 2007
Boulder District Court

Counselor and Mediator
A Brief Therapy Service:
Multicultural Counselors & Mediators, since 2003

  • individual counseling
  • couples and family counseling
  • anxiety & depression
  • employee counseling
  • PTSD and trauma resolution
  • relationship counseling
Specialization in multicultural and diversity, including sexual orientation and gender identity.


  • University of Denver, Graduate School of Social Work, 2003
  • University of Colorado School of Business Administration, 1996
  • Elsie Y. Cross Associates, Bias-Reduction Training, since 1995
  • Colorado Police and State Patrol Training Academy, Diversity Awareness, 1993
  • AAAA, EEO Complaint Processing & Resolution, since 1994
  • University of Northern Colorado, Native American Issues, 1991-92
  • University of Denver, Center for Public Private Cooperation,1989-90
Curriculum Cultural Enrichment Consultant The Science of Alcoholism
American Indian Science & Engineering Society 1990-91

Director for Affirmative Action and Equal Employment Opportunity
Coordinator for Staff Development
University of Colorado Health Sciences Center 1986-90
  • interpreted federal and state laws regarding equal opportunity;
  • provided counseling and educated on law and organizational policies;
  • developed educational programs for staff, faculty, and administrators;
  • worked effectively as an administrative team member;
  • provided team-building retreats for managers and administrators;
  • coordinated affirmative recruitment and retention efforts;
  • served as representative to federal and state compliance agencies;
  • represented the University through public presentations;
  • managed a staff of two professional employees and 40 volunteers; and
  • streamlined a budget of $150,000 over a four-year period.
Training Officer
Research and Education Specialist
Colorado Civil Rights Commission 1982-86
  • increased training programs to Colorado employers over 800%;
  • participated in statewide studies on discrimination;
  • designed dissemination networks for the agency;
  • developed curricula for investigator advanced training.
University of Colorado 1982-92
  • Center for the Study of Ethnicity and Race in America
  • Graduate School for Public Affairs
  • Department of Sociology
  • Chicano Studies
  • Women Studies
Chief Training and Curriculum Development Liaison
Tohono O'Oodom and Yaqui Indian Tribes Arizona
Grant: U.S. Department of Education 1982-83
  • developed process approach for American Indian instruction;
  • served as liaison to tribes;
  • developed goals with Tribal elders and district administrators; and
  • field tested and adapted materials with Indian teachers.
Chief Curriculum Development Specialist
Pre-Professional Introduction to Careers in Health
Minority Affairs and S.E.A.R.C.H. Offices
University of Colorado Health Sciences Center 1981-83

Training and Network/Dissemination Specialist
Social Science Education Consortium 1981-82

Assistant Director and Instructor
Chicano Studies and Bilingual Education Institute
Washington State University, 1976-81
  • designed a program for minority student recruitment;
  • contributed to a 300% increase in the minority applicant pool;
  • cooperated in retention programs that resulted in100% retention;
  • developed curriculum for teacher training; and
  • provided teacher training for 310 teachers and aides.
Coordinator, Field Test
Title IX Education Curriculum
Dartmouth College 1978-79

Cross Cultural
Title IV and IX Education Specialist
New Mexico State Department of Education 1974-79
  • facilitated a dissemination network for public school districts;
  • coordinated compliance efforts of 88 school districts;
  • provided education and technical assistance.
Recruitment and Retention Officer
Educational Opportunity Programs
8 Northern, 11 Southern Pueblos, Navajo, Zuni, Jicarillo Apache 1973-74

Recuitment and Retention Officer
L.U.L.A.C. Educational Opportunity Center 1972-73


  • Outreach & Marketing Committee, Native Dispute Resolution Network, Morris K. Udall Foundation and U.S. Institute for Environmental Conflict Resolution, 2010-present
  • Leadership Council, Environment & Public Policy Section, Association for Conflict Resolution, 2008-2010
  • Skills Exchange Development Committee, Native Dispute Resolution Network, Morris K. Udall Foundation and U.S. Institute for Environmental Conflict Resolution, 2007-2010
  • Member, Minority Business Enterprise Advisory Committee, Rocky Mountain Minority Supplier Development Council, 2006-2009
  • Board Member, National Center for Prevention of Child Abuse and Neglect, 1988-90
  • Board Member, National Association for Human Rights Workers, 1988


  • Wordcraft Circle Honors for Technical Writing, 2001
  • Governor's Disparity Resolution Task Force, 1998
  • President's Award, Colorado EEO/Affirmative Action Coalition, 1992
  • Directory of American Indian and Native American Women, 1985-88
  • Semifinalist in Dissertation Competition, 1987
  • Outstanding Young Women in Colorado, 1986

Non Print Publications

  • Showcase: Diversity Associates International, 1997
  • Multicultural Skills for a Multicultural Society, 1994
  • Public Instruction for National Education Teleconference, 1994
  • Introduction to Cultural Awareness, 1990
  • Mentoring: Special Issues of Women and Minorities, 1990
  • Sexual Harassment for Supervisors and Managers and Employees, 1986
  • New Indian Wars: Natural Resource Issues for Native Americans, 1985
  • Storyteller, featuring storyteller builder Anah Nahtanaba, 1985
  • Pieces of Life: Profiles of Minority Women in Longmont, 1982

Print Publications

  • The Native Dispute Resolution Network: A Bridge Connecting Native Peoples, Sovereigns and Other Interests in Environmental Conflicts, co-author, ACResolution Quarterly, Winter 2009.
  • Managing Climate Change Through Collaborative Governance: Addressing Policy Challenges Globally and Locally, 2009 Conference Review, Association for Conflict Resolution, Environment and Public Policy Section, Fall Newsletter-December, 2009.
  • Storymaking: A How-to Workbook for Writing Stories that Change Organizations and People, 2004
  • Cultural Diversity Training Modules: Hispanic and Native American Awareness, 2001
  • A Nation of Immigrants: A Bibliographical Essay, The Diversity Factor, Spring 1999
  • Prevention vs. Remediation - Anti-harassment Training Pays Off, The Diversity Factor, Fall 1999
  • Sexual Harassment: Addressing & Preventing Sexual Harassment, Annually since 1998
  • Contributor, Book Reviews, The Diversity Factor, Since 1997
  • Race and Gender Bias in the Courts, The Colorado Lawyer, April 1996
  • Women-to-Women Training Program, 1995
  • The Blame Game (Backlash) Training Program, 1995
  • Considerations for Cross Cultural Mediators, The Colorado Mediator, 1993
  • S.B. 462: The English Language Proficiency Act of 1982, Dissertation, 1985